Effective Date: 03/22/2025
At FleetFix Solutions LLC (“FleetFix,” “we,” “our,” or “us”), we are committed to respecting your privacy and ensuring the appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us.
We have established this Online Privacy Policy to explain how we handle your Personal Information with care and transparency.

1. Definition of Personal Information
"Personal Information" refers to any data that can be used to identify an individual, including but not limited to:

• First and last name
• Home or business address
• Email address
• Phone number
• Vehicle make, model, and year
• Description of vehicle issues or services requested

Technical Information:

• IP address
• Browser type and version
• Device information (when using our website)
• Any other information related to an identifiable individual

We collect this information when you:

• Contact us for services via phone, website, or in person
• Request an appointment or roadside assistance
• Sign up for service updates, reminders, or promotional offers
• Engage with our SMS notifications or online forms

This policy applies to all interactions with FleetFix Solutions LLC, whether through our website, mobile services, or any other platform where personal data is collected.

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

2. Changes to This Online Privacy Policy.
We reserve the right to amend this Online Privacy Policy at any time without specific notice to you. The latest version of this policy will always be posted on our website and appropriately date-stamped.
You are responsible for reviewing any updated versions of this policy before continuing to use our website or services. By using our services, you acknowledge and agree to the terms outlined in the most recent version of this Online Privacy Policy, regardless of whether you have reviewed any updates.

For any questions regarding this policy, please contact us at: us.fleetfixsolutions@gmail.com

We use the information collected for the following purposes:

• Service Fulfillment:
• Schedule and confirm appointments
• Provide repair services and updates
• Send service-related messages and reminders
• Customer Support:
• Respond to inquiries and resolve concerns
• Notify you of service delays or changes
• Marketing & Promotions (if opted-in):
• Send special offers, discounts, and service reminders
• Provide information about new services or promotions
• Legal and Security Purposes:
• Prevent fraudulent activities
• Comply with legal and regulatory requirements

3. Information Sharing & Disclosure
FleetFix Solutions LLC does not sell, rent, or trade your personal information. However, we may share your data with:

• Service providers who assist with payment processing, customer support, or SMS notifications
• Legal authorities if required by law or to protect our business and customers

All third-party service providers are required to maintain confidentiality and security of your personal data.
4. Data Protection & Security
We implement industry-standard security measures to protect your information, including:

• Secure data storage and encryption
• Access controls to limit unauthorized access
• Regular security audits to maintain compliance

While we take strong precautions, no online transmission is 100% secure. We encourage customers to contact us if they suspect any unauthorized use of their data..

1.Types of SMS Communications:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

If consent has been given to receive text messages from FleetFix Solutions LLC, messages may be received related to the following Conversational Purposes:

• Appointment scheduling and confirmations
• Service updates and notifications
• Billing reminders and payment alerts
• Promotional offers and discounts (if subscribed)
• Messaging Details Message frequency may vary depending on service activity.
• Message and data rates may apply based on your mobile carrier plan.

2.Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

3.Message Frequency:
Message frequency may vary depending on the type of communication. You may receive messages related to appointment reminders, service updates, billing notifications, or special offers. The frequency of these messages may range from occasional to up to two messages per week.

4.Opt-In Method
Opt-in to receive SMS messages from FleetFix Solutions LLC can be done in the following ways:

• By filling out an online form on our website with your phone number.

5.Opt-Out Method
Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

6.Help
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (813) 709-7214
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.